Terms of service

TERMS OF SERVICE

ACCEPTANCE OF TERMS

By accessing or using Hastakrutam.com (the "Website"), owned and operated by Kreatief Enterprises ("we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website.

USER ELIGIBILITY

a. Age Requirement: Users must be at least 18 years old to create an account and use certain features of the Website. By using the Website, you represent and warrant that you are at least 18 years old.

b. Users Below 18: Users below the age of 18 may use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian allowing a user below 18 to use the Website, you are fully responsible for the user's compliance with these Terms.

PRODUCTS AND SERVICES

Hastakrutam.com offers a variety of products and services, including but not limited to handmade crafts, art pieces, and creative services. All products and services are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

a. Information on the Website: While we strive to provide accurate and up-to-date information on the Website, we do not warrant the accuracy, completeness, or timeliness of the information. The content is provided for general informational purposes only and should not be relied upon for making business, financial, or other decisions.

b. Changes to Information: We reserve the right to update, change, or remove any information on the Website at any time without prior notice. It is your responsibility to verify the accuracy of information before relying on it.

ERRORS, INACCURACIES, AND OMISSIONS

a. Content Errors: The Website may contain errors, inaccuracies, or omissions, including but not limited to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

b. Right to Refuse Orders: We reserve the right to refuse or cancel any order placed for products or services with errors, inaccuracies, or omissions in the information, including after the order has been submitted.

USER ACCOUNT TERMS

a. Account Creation: To access certain features of the Website, you may be required to create a user account. You agree to provide accurate and complete information when creating your account.

b. Account Security: You are responsible for maintaining the security of your account and password. You agree not to share your account credentials with others and to notify us immediately if you suspect unauthorized access to your account.

c. User Responsibilities: You are responsible for all activities conducted through your account. You agree not to use another user's account without permission and not to create multiple accounts for deceptive purposes.

d. Termination of Account: We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms or for any other reason.

e. Communication: By creating an account, you may receive communications from us related to your account, transactions, and promotional information. You can manage your communication preferences through your account settings.

ORDERING AND PAYMENT

a. Placing Orders: To purchase products or services, you may be required to provide certain information, including your name, address, and payment details. By placing an order, you represent and warrant that all information provided is accurate, including billing information.

b. Pricing: Prices for products and services are listed on the Website and are subject to change without notice. All prices are in Indian Rupees (INR) unless otherwise specified. Applicable taxes and shipping charges will be added to the total purchase price during the checkout process.

c. Payment: Payment must be made in full at the time of purchase. We accept various payment methods, and all transactions are processed securely.

ACCURACY OF BILLING INFORMATION

a. Billing Information: You agree to provide accurate and complete billing information, including but not limited to your billing address and credit card details. You are responsible for promptly updating any changes to your billing information to ensure uninterrupted service.

b. Authorization: By providing billing information, you authorize us to charge the specified amount to your chosen payment method for the products or services purchased.

SHIPPING AND DELIVERY

a. Shipping: We offer shipping to locations within India and select international destinations. Shipping costs are calculated based on the delivery address and the weight of the products.

b. Delivery: While we make every effort to deliver products within the estimated timeframe, we cannot guarantee specific delivery dates. Delays may occur due to unforeseen circumstances, and we are not responsible for any resulting inconvenience or loss.

RETURNS AND REFUNDS

a. Returns: We accept returns of items within a specified period after delivery, subject to our Return Policy. To initiate a return, please contact our customer service team.

b. Refunds: Refunds will be issued in accordance with our Refund Policy. We reserve the right to refuse refunds for products that do not meet our return criteria.

DISCLAIMER OF WARRANTIES

a. No Warranty: The Website and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied. We make no warranties, representations, or guarantees regarding the accuracy, completeness, or reliability of the Website or the content.

b. Use at Your Own Risk: Your use of the Website is at your own risk. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

PROHIBITED USES

a. Unauthorized Activities: You agree not to engage in any unauthorized or prohibited activities on the Website, including but not limited to:

Attempting to gain unauthorized access to the Website or its servers.

Interfering with the proper functioning of the Website.

Uploading or transmitting malicious code or content.

Engaging in any form of data mining, scraping, or extraction of information.

b. Violation of Laws: You agree not to use the Website for any purpose that violates applicable laws, regulations, or these Terms.

LIMITATION OF LIABILITY

a. Exclusion of Liability: In no event shall Kreatief Enterprises be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to lost profits, data loss, or business interruption, arising out of or in connection with the use or inability to use the Website or the products and services offered.

b. Indemnification: You agree to indemnify and hold Kreatief Enterprises and its affiliates, officers, employees, and agents harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising out of your use of the Website or your violation of these Terms.

INTELLECTUAL PROPERTY

All content on the Website, including but not limited to text, graphics, logos, and images, is the property of Kreatief Enterprises and is protected by copyright laws. You may not reproduce, distribute, or display any content without our prior written permission.

PRIVACY POLICY

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat, India.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically for updates.

By using Hastakrutam.com, you agree to these Terms and any future modifications.

Last updated: 01 January, 2025